We requested bathtub drain repair. Although the plumber, Sean, was not able to work on condo properties, he helped us, nonetheless. He helped walk us through a preliminary diagnosis, over... read more the telephone, of our leak in order to prepare for future work. He gets high points for customer service skills and plumbing knowledge. I would recommend his company for persons with single family homes (non-commercial).

  Sean fixed a broken section of pipe from our kitchen to basement and the quality of work was excellent. Super knowledgeable and explained everything. You can tell he cares about... read more his work.

Completely reasonable quote and price for the work. He was quick to respond to messages, on time, and finished the work quickly.

Highly recommend him!

  I've worked with Imagine plumbing a few times and they have always been on time and professional. The quality of work and innovation of options is always appreciated. ... read more Thank you very much.

  We had a pipe freeze during the extreme cold snap January 13 to 16, and we were very scared that the pipe would burst and flood our home. I... read more looked for a plumber who would even answer the phone outside of regular business hours (on a Saturday night and during a storm!). When I saw Imagine Plumbing' great ratings, I called, thinking that I'd probably get voice mail, not a live person. To my surprise and relief, Sean answered his phone and immediately talked me through what to do to try to avoid the pipe bursting. He was incredibly informative and helpful, and he gave clear explanations and great advice. All without having ever met us before and without charging us. Incredibly kind, and it was clear he really is an expert on plumbing. While we hope not to need a plumber often, Imagine Plumbing is who we shall hire when we do need work done. Sean was trustworthy, took time to make sure he explained the problem and what to do about it, and spoke with me three spearate times! Wow!

  When our water heater ruptured, Imagine Plumbing was the first company to return my call.. *on a Sunday*. He wasn't available immediately to come and replace the heater, but he... read more recommended an alternative that did end up being able to help within one business day. He was incredibly helpful over the phone and made sure it wasn't perhaps a smaller issue that I could sort out on my own. I did end up scheduling Imagine Plumbing to come out a few days later when he was free, and replace a defective Pressure Reduction Valve on our water main. He also noted that the water heater was installed without a temperature expansion tank and took care of that while he was here. Sean (the owner/plumber) is good people. He clearly explains all the work, is efficient, and is courteous and friendly. Highly highly recommend!

  Sean knows what he's doing. We called the right guy. He correctly diagnosed the problem that was causing our shower to leak, and fixed it right. Couldn't have asked for... read more better service or a nicer guy. Totally recommend.

  Sean completely saved me in a very tough spot during a winter storm. A water line failed above our garage and flooded everything. He was able to talk to me... read more through over the phone step by step getting water cut off to the specific faucet so our family could still have running water in the house until he can get here to replace the bad line. He was incredibly knowledgeable, professional, and helpful. Can't recommend him enough!

  Sean came out regarding a leaky garbage disposal replacement and consulted on several other issues at home, which we moved into about 2.5 years ago. One of the things I... read more appreciate most about Sean is that he took the time to address any questions and the options that we had. He found a 1-to-1 replacement, which wasn't the standard replacement other plumbers quoted me for. We're very happy with the replacement and adjustments to the piping underneath the sink. He discussed the issues with the previous setup (wrong-sized pipes and T), which made sense because of the number of slow draining and more than occasional clogs. He went above and beyond by replacing the second sink flange/drain basket, which was great because the other was heavily worn.

As for the other issues around the house, we found out that we have super high pressure systematically coming into the house from the main. So, he'll be back to install a pressure-reducing valve and a new water heater (over 13 years old!). Again, Sean addressed all of our questions so that we feel confident in our choices.

He's very professional, a good communicator, and easy to talk to.

Thanks, Sean!

  Great company. We had a plumbing problem in the middle of the snowstorm. Sean couldn't get here because of the weather but he took the time to listen, to explain... read more the situation carefully, and walked me through what might help. And it did. Very kind and generous. I'd hire him every time.