Client Reviews

From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a leaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.

Sean was awesome! Our hot water heater went out on the Saturday and he was the only company that answered the phone. He was able to help me try and trouble shoot over the phone and diagnose and let me know I most likely needed to change out my 20 year old water heaters. He was able to move some clients around his schedule and got us in on Monday! He was very professional, knowledgeable and friendly. He was also very thorough and pointed out various things to me that I needed to understand. He also was very honest and let me know that my pressure was off and that the city would actually fix it for free because of what part of the meter it was located on. Other plumbers could've taken advantage of me and charged me to replace that but he did not. I definitely recommend him and will use him again! He was also reasonably priced! It's great to know that someone actually is still honest in this day and age.

I called Sean with Imagine Plumbing for help with a slow-draining shower pan.

He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly.

He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral.

This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues

We needed to replace a 30-year-old toilet, and Sean (and apprentice Kevin) did a fantastic job. On time, efficient and really cost-effective. I highly recommend Sean and Imagine Plumbing, and will be using them again the next time I need a plumber, for sure!

Sean does excellent work. The attention to detail and forethought that's put into each aspect of a project is very high. He explains tasks very clearly while answering any questions without being condescending, then executes efficiently. We had a new water heater installed, a new PRV and smart water meter recently and everything is performing exactly as expected while also looking very clean.

First: we are an adult foster care home, so plumbing issues require immediate attention and must be done to code.

Sean was professional, thorough and courteous. He provided exactly what we needed and had the job done quickly.

The old adage 'you get what you paid for' applies here. I feel I got a bargain.

I have put him on my speed dial for when the inevitable plumbing related issues arises.

Shawn is Amazing ! By far the most skilled plumber I have ever hired; high quality plumbing work and very professional !

I called Sean when my Gas water heater stopped working. He communicated very clearly, walked me through exactly what needed to be done and gave me a very great quote within 5 minutes.

Amazed we found such a personable, professional plumber with great pricing. Me and my wife hired him to replace our old tub/shower valve for next week ! Imagine Plumbing is our go to plumber from here on out ! Thanks Sean

Sean was warm, efficient, and timely. I highly recommend Imagine Plumbing.

Horrrible experience with Imagine Plumbing. Didn't solve the issue, charged crazy prices, and no follow-up. Waste of money!

Sean was kind, professional, and went above and beyond to ensure our new water heater was installed correctly. We will definitely work with him again in the future

Fantastic experience when a little mishap left me without water to the house. Imagine Plumbing was very responsive! I've never had a "go-to" plumber, but I do now!

Sean has helped us out twice now. The first time was when we moved into our new home and he successfully cleaned several drains that needed unclogging.

Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.

We had a great experience with Imagine Plumbing and truly appreciated their professionalism and honesty. Sean, the owner, coordinated everything and communicated clearly throughout the entire process. It's obvious he takes a lot of pride in his business and in making sure customers feel taken care of.

Kyle, his journeyman, came to our home to check out several issues--a backed-up kitchen sink, a leaking dishwasher, and a couple of slow drains. He was friendly, thorough, and took the time to show us how to remove our sink fixture so we could clear out gunk ourselves in the future. After a full inspection, he discovered the issue was simply that we needed to run the garbage disposal before starting the dishwasher--a total fluke--and they never tried to sell us anything we didn't need.

Sean even followed up afterward to make sure everything was still working properly and that we were happy with the visit. Both he and Kyle were genuine, knowledgeable, and easy to work with.

If you're looking for a trustworthy plumbing team that values communication and integrity, we highly recommend them.

Sean and Kyle are amazing and professional. They did the work at their quoted price. They completed the job within the quoted time. They went above and beyond our expectations for cleanup on a big project. I would highly recommend this company for your plumbing needs!
We had Sean do two major projects a few years ago when he worked at another company. We needed another project done and wanted Sean to do the work. I found him online after finding out he was not at the other company.
Imagine Plumbing is awesome!

Sean and Steven did most precise, efficient and excellent work for us. Sean not only installed a new water heater, he improved many functional aspects. We highly recommend Imagine Plumbing. Additionally Sean and Kyle installed a new kitchen faucet efficiently. Imagine does great work.

Very responsive, super helpful - both Sean and Kyle. Called for an estimate and they did the estimate and completed the work in one day. Instead of telling us we needed a complete replumbing - let us know that our house has the best kind of galvanized steel - likely to last forever if we need it to. Fixed our issues - then helped me (at no charge) fix an issue with another shower upstairs. Highly Recommend Sean, Kyle and Imagine Plumbing.

Sean clearly explained the plumbing issues sent a quote ahead of time and cleaned up the space at the end of the job. I would highly recommend his service.

Highly recommended! Sean was right on time...he explained my sink drain issue and gave me a clear estimate of the cost....and there were no surprises. He was extremely considerate and did a great job fixing the problem. Not to mention he left the job area spotless! I would definitely recommend Imagine plumbing!!

Sean does a great job, very detailed and clean work

I had a great experience working with Sean. He was incredibly friendly, honest, and easy to talk to from start to finish. It’s refreshing to work with someone who takes pride in their work and makes you feel completely comfortable throughout the process. Everything was explained clearly, handled professionally, and done right. I truly appreciate the excellent service and highly recommend him to anyone needing a reliable plumber!

Called Sean to stop by to service a leaky water heater...He came and diagnosed it to be unfixable. Ended up quoting for a better unit in its place.... Gave a fair quote and installed it same day. I am happy with the friendly and professional service. Thanks Sean.

After going thru an emotional coaster ride for the last couple of days, Sean figured out the water pressure problem at my home and my life is back to normal. I was only charged Imagine's minimum service fee. I had a few other service calls from plumbers giving me rough estimates in the 10's of thousands for re-piping so I was relieved that Sean had the patience, attention to detail and a passion for problem solving to figure out what was really going on. I felt that he was very honest and not overselling anything. I will definitely go back to him for any future plumbing needs.

I needed a new water heater after mine finally gave up.
I spoke to several companies trying to schedule an estimate, each who required a fee to even bid on job.
During the first text exchange with Sean, I knew he was who I needed to go with. Outside of not charging a fee to give an estimate, he was very kind, knowledge, polite, and accommodating from the jump.
He was also great with communication, even calling when a raised bridge was going to make him a few minutes late. NO ONE DOES THIS!
He was a very pleasant guy. He estimated my cost (which was a bit higher than my cheap self wanted to pay) but he also took the time to explain the difference in both the quality of the product as well as the installer. He picked up equipment and got started right away. He remained pleasant even after a few "unexpected " issues kept him longer than planned.
He also helped me move a few items out of the way and returned them when done, leaving area in great shape. Also, he was very considerate of my neighbors. I told him it should be OK to park in front of my drive, which left him a bit in front of theirs too..but he would not do it without attempting to gain permission. That may sound small, but its actually not! Nobody needs angry neighbors!
He explained my new unit very clearly and thoroughly, leaving me knowing the "basics" and even a few signs to recognize any coming issues.
When job was complete. I knew I had made the right choice to go with Sean over the other companies.
Sometimes quality products and service cost a bit more upfront, but less in the long run!
So far, Im very happy with my new water heater.
You cant go wrong hiring Sean or his company to do your job.

Sean installed a new water heater at our house. He was very professional and explained all the workings of the new water heater in an easily understandable manner.He took the time to make sure the job was done right. He also made some useful suggestions regarding ways to monitor and prevent other plumbing issues. We will be using Imagine Plumbing again.

Did good work repairing/replacing a broken water-main and installing of a new shutoff valve in my garage. Fair price. Appreciated the above-and-beyond DIY advice on some other plumbing issues.

We had Sean out again for some repairs. He was great as usual. We needed new outdoor faucets and I wanted something easier since I just had back surgery and can't bend over to turn it on. He made an extra effort and found a new product that works great for me. This has made my life so much easier, Thanks again Sean.

Sean did a great job yet again. He cleaned up and left the sink in much better shape than before. He is my go to whenever I have a plumbing issue.

Sean is very skilled at what he does, both with his plumbing and running his business. He was very responsive to my request to replace my water heater. Showed up early to ensure he had all the correct parts that he needed (there were some issues with the installation of the old one). Explained what he was going to do to correct those issues. Did a great job with the install, and again explaining features of the water heater, how to relight the pilot, what to do if there is a leak...He's a really nice guy, I highly recommend him.

Imagine Plumbing was excellent to work with: very knowledgeable, helpful and respectful. The job was done expeditiously and very well. I recommend them without reservation.

I had a great experience with Sean from Imagine Plumbing. He was knowledgeable, cost-effective, and never tried to oversell unnecessary services. Sean took the time to do the job right and paid attention to every detail. Highly recommend for quality work at a fair price!

Sean and Stephen were incredibly friendly and easy to converse with. They attentively listened to my concerns and provided clear and understandable explanations. The job (repipe of washing machine drain to kitchen) was completed promptly, and Sean kept me informed about every step of the process. I have complete trust in Sean and Imagine Plumbing and will definitely reach out to them for any future projects. I’m thrilled to have found a reliable plumber I can confidently rely on.

Sean is very knowledgable and detail oriented. He makes sure the work is done right and is easy to work with. Trust is important and Imagine Plumbing is worth recommending.

I was super grateful to get a knock on my door today when these guys brought my dogs back home! Dog whispering is their second calling!

My experience working with Sean was excellent. He discussed my issue over the phone/app, offered recommendations, gave me a quote that was reasonable based on other quotes, and showed up when he said he would. The work was well done and professional.

Imagine Plumbing is awesome! Prompt, professional, and responsive. I highly recommend them.

100% recommend! Sean was courteous and very knowledgeable. He explained what was going on and how it needed to be fixed. His quote and the amount of time he said he’d spend was spot on. I’ll be using him in the future!

Sean is a stand up guy. He provides exceptional customer service. I really had alot of questions about my project because I want to make sure it was done properly with the highest quality materials.
I would highly recommend his water purification system. Soft clean water will change your bathroom into a full on luxurious spa experience.
Call Imagine plumbing and ask for Sean!

Sean worked especially hard to replace my water heater. He stayed late, cleaned up after himself, and charged an affordable price. He has earned a life-long customer!

This is our second time using Imagine and both times Sean has gone above and beyond the task at hand. He’s very safe and careful and also very generous with his knowledge. Definitely recommend!

Sean was great from start to finish. He worked with my schedule and was respectful of my home while I was at work. Installed a new water heater and water spigot on the front of my house. When I came home he went over the maintenance needs of the pressure tank and how it works as well as winterization of the pipes to the outdoor water spigot which is crucial as my garage is not insulated. His bid came in competitive and I am happy I chose imagine plumbing …I have peace of mind that all was installed properly and up to code.

If I had to call a plumber for my elderly parents, I would call Sean. Period.

If you appreciate education about the work that needs to be done, how it's to be done, how urgent it is to be done, and any other context that you're curious about, call Sean at Imaging Plumbing. Sean provides education before, during, and after the work for a more than reasonable price. He treats your home like it is his own and matches your energy.

It was Friday night - my SO's doggo was getting a bath and afterwards I hear a constant drip. "Turn off the water!" "I did!" I run to the bathroom, and indeed, the tub faucet was off. How did one shut off cause a leak so consistent and so big?

2 am on Saturday, I wake up in a panic, grab a bucket and start collecting water. First thing in the morning, I start calling companies for emergency plumbing. They all wanted to charge me for a quote and couldn't give me any reasonable understanding of what needed to be done without having an estimate/inspection.

I start talking to Sean and he gives me context that what I'm experiencing is common and that there is no need for high alarm. He explains what probably needs to be done and gives me a ballpark estimate. I cancelled my two other appointments to meet with Sean. He was out at my property on Monday and we spent 40 minutes looking for my water main shut off. It was buried underneath mud and grass, and after much investigation, he digs out the box holding the meter. The shut off valve won't budge and I have homework to do - call TVWD.

TVWD comes out the Wednesday morning and won't replace the valve since it's still operable. We shut the water off and back on again. Apparently TVWD likes to do the shut offs and turn ons so that if the valve breaks, it's on TVWD. I call them back to do the shut off half hour before Sean came back a second time to work on the leak.

It seems like there was much to be done. I had the faucet handle cartridge replaced. Looks like the faucet handle was installed lower than it should have been and too far into the wall and also, my hot water valve was in gnarly shape. Replacing the latter would be much more involved work and could down the road also need to be a re-pipe sort of a job. I asked Sean what the risks were - i.e. proactively replacing the valve when I could get to it/budget out for it vs. waiting for a leak behind a wall that would only make itself known through much greater damage, and even possibly mold. It is likely going to be mini bathroom remodel at that point of doing the valve replacement. I discussed strategy with Sean about tier 1 fix - replace the cartridge to stop the leak, tier 2 fix - replace the valve + mini bathroom remodel to prevent leaks behind the wall, and ultimately a tier 3 fix - re-piping the home. We talked timelines, budgets, etc. and I have a much clearer idea of the work that needs to be done.

I'm really grateful for how patient and educational Sean was. Most other folks might not take the time to give you necessary or extra information without trying to scare you into taking more action than you are ready for. I appreciated that he explained the pros and cons of taking action, multiple actions, and potentials for repeat or redundant work. Sean is definitely the sort of person you want in your corner for protecting one of your biggest investments and helping you sleep better at night, knowing that the information and advice is solid.

Thank you for taking care of my home, Sean!

Sean is very punctual and thorough. He responded to our non emergency plumbing issue late at night and eagerly fixed it the next morning for our tenants. Then was thoughtful enough to walk the property and disconnect all our hose accessories before an incoming frost freeze. We had major water pipes burst last year when forgetting to do this. He also had some great pointers to protect our plumbing in other regards. We live out of state so working with him was well worth the price, he communicated times and the whole operation in detail to let us know what was happening and our tenants love him as well. I added him to our contacts for any future plumbing issues that might arise.

Sean is an honest and excellent plumber who is a stickler for fine details. He stayed an hour extra in my home making sure my water heater didn’t have any leaks. When he received faulty components and had to come back a second day he refused to let me help financially. He’s a one-man operation so he’s perfect for smaller to medium-sized jobs and won’t pass along the costs larger companies will from higher overhead. 10/10 would recommend and will have him back in the future

Excellent service. Sean was able to come the next day after I called him to relieve a slow drain and help me with other minor faucet issues. He was forthright in explaining everything I needed to know and taught me how to unclog the aerators in the future. He's friendly, easy to work with, and reasonably priced. I can enthusiastically recommend Imagine Plumbing.

Responsive, well priced, quality work, knowledgeable, and friendly are just some ways I can describe our experience with Sean and Imagine Plumbing. Our water heater was past its life expectancy and we wanted it replaced before it gave out. A few texts, a few photos, we had a quote and an installed water heater - all in roughly 24 hours. We will have Sean back any time we have a plumbing need.