Main Water Line Replacement in Portland, OR
Licensed Portland Plumbers for Underground Water Service Line Repair & Replacement
Low water pressure, unexplained water use, wet areas in the yard, or repeated underground leaks can all point to a problem with your main water service line.
Imagine Plumbing provides main water line diagnosis, repair, and replacement for homes in Portland, Oregon. We start by identifying the actual problem, then explain whether a targeted repair or full replacement makes the most sense for your property.
Portland homes vary widely—from older properties around Hawthorne, Sellwood-Moreland, and Mt. Tabor to newer developments near the Pearl District and South Waterfront. The age of the property, existing piping, access, and route of the water service line can all affect the right approach.
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Licensed Oregon Plumbing Contractor
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Oregon CCB License #242659
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Serving Portland and Nearby Communities
Honest recommendations
We regularly talk people out of unnecessary re-pipes.
Licensed & insured
Oregon CCB #242659, work done to code.
Fair, upfront pricing
With no charge for estimates.
Clear communication
You’ll understand the problem, the plan, and the price.
Careful, clean workmanship
And respect for your home and yard.
We cannot say enough great things about Imagine Plumbing and the incredible work they did on our powder room remodel. From start to finish, the entire experience exceeded our expectations.The team was professional, punctual, knowledgeable, and genuinely cared about the quality of their work. They took the time to listen to our ideas, offered helpful recommendations, and made sure every detail was done right. Communication throughout the project was excellent. We always knew what to expect, and every question we had was answered promptly.
Imagine Plumbing installed all three toilets in our home, along with completing all of the plumbing work for the powder room remodel. Everything was installed with exceptional attention to detail and functions perfectly. Their workmanship is clean and precise. Every fixture is perfectly aligned, and the finished result looks fantastic.
They also replaced our kitchen sink, installed a beautiful new faucet, and replaced our garbage disposal. We absolutely love the new look of our kitchen. Everything was installed perfectly, and it completely transformed the space. The quality of their work is outstanding, and you can tell they take pride in making sure every installation is done right.
Our powder room has gone from an ordinary builder grade bathroom to one of our favorite rooms in the house. Everything came together beautifully, and the finished space looks absolutely amazing. The quality of the work speaks for itself, and every time we walk into the room we appreciate how polished and professionally finished it looks.
Finding a contractor you can trust is not easy, but Imagine Plumbing made the entire process enjoyable and stress free. Their commitment to quality, honesty, and customer service is exactly what every homeowner hopes to find.
If you are looking for a plumbing company that takes pride in their work and truly cares about customer satisfaction, we highly recommend Imagine Plumbing. They delivered outstanding workmanship, excellent communication, and finished results that exceeded our expectations. We would absolutely hire them again for future projects without hesitation.
Thank you to Sean at Imagine Plumbing for helping bring our vision to life. Everything looks fantastic, and we could not be happier with the final results. Five stars are well deserved!
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E. Ś.
26/07/26
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E. Ś.
26/07/26
We cannot say enough great things about Imagine Plumbing and the incredible work they did on our powder room remodel. From start to finish, the entire experience exceeded our expectations.
The team was professional, punctual, knowledgeable, and genuinely cared about the quality of their work. They took the time to listen to our ideas, offered helpful recommendations, and made sure every detail was done right. Communication throughout the project was excellent. We always knew what to expect, and every question we had was answered promptly.
Imagine Plumbing installed all three toilets in our home, along with completing all of the plumbing work for the powder room remodel. Everything was installed with exceptional attention to detail and functions perfectly. Their workmanship is clean and precise. Every fixture is perfectly aligned, and the finished result looks fantastic.
They also replaced our kitchen sink, installed a beautiful new faucet, and replaced our garbage disposal. We absolutely love the new look of our kitchen. Everything was installed perfectly, and it completely transformed the space. The quality of their work is outstanding, and you can tell they take pride in making sure every installation is done right.
Our powder room has gone from an ordinary builder grade bathroom to one of our favorite rooms in the house. Everything came together beautifully, and the finished space looks absolutely amazing. The quality of the work speaks for itself, and every time we walk into the room we appreciate how polished and professionally finished it looks.
Finding a contractor you can trust is not easy, but Imagine Plumbing made the entire process enjoyable and stress free. Their commitment to quality, honesty, and customer service is exactly what every homeowner hopes to find.
If you are looking for a plumbing company that takes pride in their work and truly cares about customer satisfaction, we highly recommend Imagine Plumbing. They delivered outstanding workmanship, excellent communication, and finished results that exceeded our expectations. We would absolutely hire them again for future projects without hesitation.
Thank you to Sean at Imagine Plumbing for helping bring our vision to life. Everything looks fantastic, and we could not be happier with the final results. Five stars are well deserved!
The team was professional, punctual, knowledgeable, and genuinely cared about the quality of their work. They took the time to listen to our ideas, offered helpful recommendations, and made sure every detail was done right. Communication throughout the project was excellent. We always knew what to expect, and every question we had was answered promptly.
Imagine Plumbing installed all three toilets in our home, along with completing all of the plumbing work for the powder room remodel. Everything was installed with exceptional attention to detail and functions perfectly. Their workmanship is clean and precise. Every fixture is perfectly aligned, and the finished result looks fantastic.
They also replaced our kitchen sink, installed a beautiful new faucet, and replaced our garbage disposal. We absolutely love the new look of our kitchen. Everything was installed perfectly, and it completely transformed the space. The quality of their work is outstanding, and you can tell they take pride in making sure every installation is done right.
Our powder room has gone from an ordinary builder grade bathroom to one of our favorite rooms in the house. Everything came together beautifully, and the finished space looks absolutely amazing. The quality of the work speaks for itself, and every time we walk into the room we appreciate how polished and professionally finished it looks.
Finding a contractor you can trust is not easy, but Imagine Plumbing made the entire process enjoyable and stress free. Their commitment to quality, honesty, and customer service is exactly what every homeowner hopes to find.
If you are looking for a plumbing company that takes pride in their work and truly cares about customer satisfaction, we highly recommend Imagine Plumbing. They delivered outstanding workmanship, excellent communication, and finished results that exceeded our expectations. We would absolutely hire them again for future projects without hesitation.
Thank you to Sean at Imagine Plumbing for helping bring our vision to life. Everything looks fantastic, and we could not be happier with the final results. Five stars are well deserved!
From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a leaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.
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K. Scharenberg
23/04/26
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K. Scharenberg
23/04/26
From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a leaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.
From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a leaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.read moreread less
K. S.
22/04/26
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K. S.
22/04/26
From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a leaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.
Sean the owner of Imagine Plumbing arrived today to supply an estimate for a hose faucet replacement. This first time meeting/hiring Sean, he has a great personality, very informative, neat , clean work area, over all a great experience. When finished he also pointed out an issue with the water pressure being a bit high in our main leading into the house, which could possibly create a larger problem that will need to attended to in the near future. All this info was much appreciated. Thanks again to Sean with Imagine Plumbing
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e. romanow
08/04/26
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e. romanow
08/04/26
Sean the owner of Imagine Plumbing arrived today to supply an estimate for a hose faucet replacement. This first time meeting/hiring Sean, he has a great personality, very informative, neat , clean work area, over all a great experience. When finished he also pointed out an issue with the water pressure being a bit high in our main leading into the house, which could possibly create a larger problem that will need to attended to in the near future. All this info was much appreciated. Thanks again to Sean with Imagine Plumbing
Sean was awesome! Our hot water heater went out on the Saturday and he was the only company that answered the phone. He was able to help me try and trouble shoot over the phone and diagnose and let me know I most likely needed to change out my 20 year old water heaters. He was able to move some clients around his schedule and got us in on Monday! He was very professional, knowledgeable and friendly. He was also very thorough and pointed out various things to me that I needed to understand. He also was very honest and let me know that my pressure was off and that the city would actually fix it for free because of what part of the meter it was located on. Other plumbers could've taken advantage of me and charged me to replace that but he did not. I definitely recommend him and will use him again! He was also reasonably priced! It's great to know that someone actually is still honest in this day and age.
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O. Chiu
07/04/26
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O. Chiu
07/04/26
Sean was awesome! Our hot water heater went out on the Saturday and he was the only company that answered the phone. He was able to help me try and trouble shoot over the phone and diagnose and let me know I most likely needed to change out my 20 year old water heaters. He was able to move some clients around his schedule and got us in on Monday! He was very professional, knowledgeable and friendly. He was also very thorough and pointed out various things to me that I needed to understand. He also was very honest and let me know that my pressure was off and that the city would actually fix it for free because of what part of the meter it was located on. Other plumbers could've taken advantage of me and charged me to replace that but he did not. I definitely recommend him and will use him again! He was also reasonably priced! It's great to know that someone actually is still honest in this day and age.
Sean was awesome! Our hot water heater went out on the Saturday and he was the only company that answered the phone. He was able to help me try and trouble shoot over the phone and diagnose and let me know I most likely needed to change out my 20 year old water heaters. He was able to move some clients around his schedule and got us in on Monday! He was very professional, knowledgeable and friendly. He was also very thorough and pointed out various things to me that I needed to understand. He also was very honest and let me know that my pressure was off and that the city would actually fix it for free because of what part of the meter it was located on. Other plumbers could've taken advantage of me and charged me to replace that but he did not. I definitely recommend him and will use him again! He was also reasonably priced! It's great to know that someone actually is still honest in this day and age.read moreread less
O. C.
06/04/26
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O. C.
06/04/26
Sean was awesome! Our hot water heater went out on the Saturday and he was the only company that answered the phone. He was able to help me try and trouble shoot over the phone and diagnose and let me know I most likely needed to change out my 20 year old water heaters. He was able to move some clients around his schedule and got us in on Monday! He was very professional, knowledgeable and friendly. He was also very thorough and pointed out various things to me that I needed to understand. He also was very honest and let me know that my pressure was off and that the city would actually fix it for free because of what part of the meter it was located on. Other plumbers could've taken advantage of me and charged me to replace that but he did not. I definitely recommend him and will use him again! He was also reasonably priced! It's great to know that someone actually is still honest in this day and age.
I first met Sean a few years ago when I was doing the electrical and he was doing the plumbing at a friend’s house. The very first thing that caught my attention was how clean he was and how focused he was on the details of his work. The project needed to get done, and he was on it right away and finished everything in a timely manner.
Later, when I bought my house, I found out the previous owner had not installed the proper P-traps for the sinks in every bathroom and in the kitchen. On top of that, the dishwasher was not connected properly and ended up flooding our floor. Sean came in and fixed all of it.
A little while later, our tub drain started to smell like mold. I tried everything, including all the generic drain cleaners, but nothing worked. When Sean came by, he had the proper tools to clean it out and get rid of the smell ASAP. It had gotten so bad that we had to keep the window open and the drain closed.
Thank you, Sean, for bringing white-glove service to our home and to everyone we know. I recommend him to everyone.
Later, when I bought my house, I found out the previous owner had not installed the proper P-traps for the sinks in every bathroom and in the kitchen. On top of that, the dishwasher was not connected properly and ended up flooding our floor. Sean came in and fixed all of it.
A little while later, our tub drain started to smell like mold. I tried everything, including all the generic drain cleaners, but nothing worked. When Sean came by, he had the proper tools to clean it out and get rid of the smell ASAP. It had gotten so bad that we had to keep the window open and the drain closed.
Thank you, Sean, for bringing white-glove service to our home and to everyone we know. I recommend him to everyone.
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v. terekhov
19/03/26
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v. terekhov
19/03/26
I first met Sean a few years ago when I was doing the electrical and he was doing the plumbing at a friend’s house. The very first thing that caught my attention was how clean he was and how focused he was on the details of his work. The project needed to get done, and he was on it right away and finished everything in a timely manner.
Later, when I bought my house, I found out the previous owner had not installed the proper P-traps for the sinks in every bathroom and in the kitchen. On top of that, the dishwasher was not connected properly and ended up flooding our floor. Sean came in and fixed all of it.
A little while later, our tub drain started to smell like mold. I tried everything, including all the generic drain cleaners, but nothing worked. When Sean came by, he had the proper tools to clean it out and get rid of the smell ASAP. It had gotten so bad that we had to keep the window open and the drain closed.
Thank you, Sean, for bringing white-glove service to our home and to everyone we know. I recommend him to everyone.
Later, when I bought my house, I found out the previous owner had not installed the proper P-traps for the sinks in every bathroom and in the kitchen. On top of that, the dishwasher was not connected properly and ended up flooding our floor. Sean came in and fixed all of it.
A little while later, our tub drain started to smell like mold. I tried everything, including all the generic drain cleaners, but nothing worked. When Sean came by, he had the proper tools to clean it out and get rid of the smell ASAP. It had gotten so bad that we had to keep the window open and the drain closed.
Thank you, Sean, for bringing white-glove service to our home and to everyone we know. I recommend him to everyone.
I called Sean with Imagine Plumbing for help with a slow-draining shower pan.
He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly.
He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral.
This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues
He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly.
He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral.
This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues
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L. Johnson
17/03/26
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L. Johnson
17/03/26
I called Sean with Imagine Plumbing for help with a slow-draining shower pan.
He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly.
He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral.
This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues
He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly.
He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral.
This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues
I called Sean with Imagine Plumbing for help with a slow-draining shower pan. He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly.
He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral.
This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues
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L. J.
17/03/26
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L. J.
17/03/26
I called Sean with Imagine Plumbing for help with a slow-draining shower pan.
He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly.
He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral.
This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues
He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly.
He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral.
This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues
We needed to replace a 30-year-old toilet, and Sean (and apprentice Kevin) did a fantastic job. On time, efficient and really cost-effective. I highly recommend Sean and Imagine Plumbing, and will be using them again the next time I need a plumber, for sure!read moreread less
J. S.
23/02/26
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J. S.
23/02/26
We needed to replace a 30-year-old toilet, and Sean (and apprentice Kevin) did a fantastic job. On time, efficient and really cost-effective. I highly recommend Sean and Imagine Plumbing, and will be using them again the next time I need a plumber, for sure!
Sean does excellent work. The attention to detail and forethought that's put into each aspect of a project is very high. He explains tasks very clearly while answering any questions without being condescending, then executes efficiently. We had a new water heater installed, a new PRV and smart water meter recently and everything is performing exactly as expected while also looking very clean.
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B. McFarland
16/02/26
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B. McFarland
16/02/26
Sean does excellent work. The attention to detail and forethought that's put into each aspect of a project is very high. He explains tasks very clearly while answering any questions without being condescending, then executes efficiently. We had a new water heater installed, a new PRV and smart water meter recently and everything is performing exactly as expected while also looking very clean.
First: we are an adult foster care home, so plumbing issues require immediate attention and must be done to code. Sean was professional, thorough and courteous. He provided exactly what we needed and had the job done quickly.
The old adage 'you get what you paid for' applies here. I feel I got a bargain.
I have put him on my speed dial for when the inevitable plumbing related issues arises.
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G. M.
21/01/26
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G. M.
21/01/26
First: we are an adult foster care home, so plumbing issues require immediate attention and must be done to code.
Sean was professional, thorough and courteous. He provided exactly what we needed and had the job done quickly.
The old adage 'you get what you paid for' applies here. I feel I got a bargain.
I have put him on my speed dial for when the inevitable plumbing related issues arises.
Sean was professional, thorough and courteous. He provided exactly what we needed and had the job done quickly.
The old adage 'you get what you paid for' applies here. I feel I got a bargain.
I have put him on my speed dial for when the inevitable plumbing related issues arises.
Shawn is Amazing ! By far the most skilled plumber I have ever hired; high quality plumbing work and very professional !
I called Sean when my Gas water heater stopped working. He communicated very clearly, walked me through exactly what needed to be done and gave me a very great quote within 5 minutes.
Amazed we found such a personable, professional plumber with great pricing. Me and my wife hired him to replace our old tub/shower valve for next week ! Imagine Plumbing is our go to plumber from here on out ! Thanks Sean
I called Sean when my Gas water heater stopped working. He communicated very clearly, walked me through exactly what needed to be done and gave me a very great quote within 5 minutes.
Amazed we found such a personable, professional plumber with great pricing. Me and my wife hired him to replace our old tub/shower valve for next week ! Imagine Plumbing is our go to plumber from here on out ! Thanks Sean
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J.
20/01/26
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J.
20/01/26
Shawn is Amazing ! By far the most skilled plumber I have ever hired; high quality plumbing work and very professional !
I called Sean when my Gas water heater stopped working. He communicated very clearly, walked me through exactly what needed to be done and gave me a very great quote within 5 minutes.
Amazed we found such a personable, professional plumber with great pricing. Me and my wife hired him to replace our old tub/shower valve for next week ! Imagine Plumbing is our go to plumber from here on out ! Thanks Sean
I called Sean when my Gas water heater stopped working. He communicated very clearly, walked me through exactly what needed to be done and gave me a very great quote within 5 minutes.
Amazed we found such a personable, professional plumber with great pricing. Me and my wife hired him to replace our old tub/shower valve for next week ! Imagine Plumbing is our go to plumber from here on out ! Thanks Sean
Sean was warm, efficient, and timely. I highly recommend Imagine Plumbing.
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S. Clark
16/01/26
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S. Clark
16/01/26
Sean was warm, efficient, and timely. I highly recommend Imagine Plumbing.
Horrrible experience with Imagine Plumbing. Didn't solve the issue, charged crazy prices, and no follow-up. Waste of money!
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O. Noah
11/01/26
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O. Noah
11/01/26
Horrrible experience with Imagine Plumbing. Didn't solve the issue, charged crazy prices, and no follow-up. Waste of money!
Sean was kind, professional, and went above and beyond to ensure our new water heater was installed correctly. We will definitely work with him again in the future
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M. Sabo
04/01/26
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M. Sabo
04/01/26
Sean was kind, professional, and went above and beyond to ensure our new water heater was installed correctly. We will definitely work with him again in the future
Fantastic experience when a little mishap left me without water to the house. Imagine Plumbing was very responsive! I've never had a "go-to" plumber, but I do now!
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K.
28/12/25
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K.
28/12/25
Fantastic experience when a little mishap left me without water to the house. Imagine Plumbing was very responsive! I've never had a "go-to" plumber, but I do now!
Sean has helped us out twice now. The first time was when we moved into our new home and he successfully cleaned several drains that needed unclogging. Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.
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J. A.
12/12/25
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J. A.
12/12/25
Sean has helped us out twice now. The first time was when we moved into our new home and he successfully cleaned several drains that needed unclogging.
Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.
Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.
We had a great experience with Imagine Plumbing and truly appreciated their professionalism and honesty. Sean, the owner, coordinated everything and communicated clearly throughout the entire process. It's obvious he takes a lot of pride in his business and in making sure customers feel taken care of.Kyle, his journeyman, came to our home to check out several issues--a backed-up kitchen sink, a leaking dishwasher, and a couple of slow drains. He was friendly, thorough, and took the time to show us how to remove our sink fixture so we could clear out gunk ourselves in the future. After a full inspection, he discovered the issue was simply that we needed to run the garbage disposal before starting the dishwasher--a total fluke--and they never tried to sell us anything we didn't need.
Sean even followed up afterward to make sure everything was still working properly and that we were happy with the visit. Both he and Kyle were genuine, knowledgeable, and easy to work with.
If you're looking for a trustworthy plumbing team that values communication and integrity, we highly recommend them.
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A. W.
09/12/25
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A. W.
09/12/25
We had a great experience with Imagine Plumbing and truly appreciated their professionalism and honesty. Sean, the owner, coordinated everything and communicated clearly throughout the entire process. It's obvious he takes a lot of pride in his business and in making sure customers feel taken care of.
Kyle, his journeyman, came to our home to check out several issues--a backed-up kitchen sink, a leaking dishwasher, and a couple of slow drains. He was friendly, thorough, and took the time to show us how to remove our sink fixture so we could clear out gunk ourselves in the future. After a full inspection, he discovered the issue was simply that we needed to run the garbage disposal before starting the dishwasher--a total fluke--and they never tried to sell us anything we didn't need.
Sean even followed up afterward to make sure everything was still working properly and that we were happy with the visit. Both he and Kyle were genuine, knowledgeable, and easy to work with.
If you're looking for a trustworthy plumbing team that values communication and integrity, we highly recommend them.
Kyle, his journeyman, came to our home to check out several issues--a backed-up kitchen sink, a leaking dishwasher, and a couple of slow drains. He was friendly, thorough, and took the time to show us how to remove our sink fixture so we could clear out gunk ourselves in the future. After a full inspection, he discovered the issue was simply that we needed to run the garbage disposal before starting the dishwasher--a total fluke--and they never tried to sell us anything we didn't need.
Sean even followed up afterward to make sure everything was still working properly and that we were happy with the visit. Both he and Kyle were genuine, knowledgeable, and easy to work with.
If you're looking for a trustworthy plumbing team that values communication and integrity, we highly recommend them.
Sean and Kyle are amazing and professional. They did the work at their quoted price. They completed the job within the quoted time. They went above and beyond our expectations for cleanup on a big project. I would highly recommend this company for your plumbing needs!
We had Sean do two major projects a few years ago when he worked at another company. We needed another project done and wanted Sean to do the work. I found him online after finding out he was not at the other company.
Imagine Plumbing is awesome!
We had Sean do two major projects a few years ago when he worked at another company. We needed another project done and wanted Sean to do the work. I found him online after finding out he was not at the other company.
Imagine Plumbing is awesome!
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N. Dolan
04/12/25
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N. Dolan
04/12/25
Sean and Kyle are amazing and professional. They did the work at their quoted price. They completed the job within the quoted time. They went above and beyond our expectations for cleanup on a big project. I would highly recommend this company for your plumbing needs!
We had Sean do two major projects a few years ago when he worked at another company. We needed another project done and wanted Sean to do the work. I found him online after finding out he was not at the other company.
Imagine Plumbing is awesome!
We had Sean do two major projects a few years ago when he worked at another company. We needed another project done and wanted Sean to do the work. I found him online after finding out he was not at the other company.
Imagine Plumbing is awesome!
Sean and Steven did most precise, efficient and excellent work for us. Sean not only installed a new water heater, he improved many functional aspects. We highly recommend Imagine Plumbing. Additionally Sean and Kyle installed a new kitchen faucet efficiently. Imagine does great work.
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P. McRae
02/12/25
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P. McRae
02/12/25
Sean and Steven did most precise, efficient and excellent work for us. Sean not only installed a new water heater, he improved many functional aspects. We highly recommend Imagine Plumbing. Additionally Sean and Kyle installed a new kitchen faucet efficiently. Imagine does great work.
Very responsive, super helpful - both Sean and Kyle. Called for an estimate and they did the estimate and completed the work in one day. Instead of telling us we needed a complete replumbing - let us know that our house has the best kind of galvanized steel - likely to last forever if we need it to. Fixed our issues - then helped me (at no charge) fix an issue with another shower upstairs. Highly Recommend Sean, Kyle and Imagine Plumbing.
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M. Lynch
24/11/25
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M. Lynch
24/11/25
Very responsive, super helpful - both Sean and Kyle. Called for an estimate and they did the estimate and completed the work in one day. Instead of telling us we needed a complete replumbing - let us know that our house has the best kind of galvanized steel - likely to last forever if we need it to. Fixed our issues - then helped me (at no charge) fix an issue with another shower upstairs. Highly Recommend Sean, Kyle and Imagine Plumbing.
Sean clearly explained the plumbing issues sent a quote ahead of time and cleaned up the space at the end of the job. I would highly recommend his service.
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K. Berg
21/11/25
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K. Berg
21/11/25
Sean clearly explained the plumbing issues sent a quote ahead of time and cleaned up the space at the end of the job. I would highly recommend his service.
Highly recommended! Sean was right on time...he explained my sink drain issue and gave me a clear estimate of the cost....and there were no surprises. He was extremely considerate and did a great job fixing the problem. Not to mention he left the job area spotless! I would definitely recommend Imagine plumbing!!
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D. Schneider
17/11/25
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D. Schneider
17/11/25
Highly recommended! Sean was right on time...he explained my sink drain issue and gave me a clear estimate of the cost....and there were no surprises. He was extremely considerate and did a great job fixing the problem. Not to mention he left the job area spotless! I would definitely recommend Imagine plumbing!!
Sean does a great job, very detailed and clean work
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s. manning
15/11/25
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s. manning
15/11/25
Sean does a great job, very detailed and clean work
I had a great experience working with Sean. He was incredibly friendly, honest, and easy to talk to from start to finish. It’s refreshing to work with someone who takes pride in their work and makes you feel completely comfortable throughout the process. Everything was explained clearly, handled professionally, and done right. I truly appreciate the excellent service and highly recommend him to anyone needing a reliable plumber!
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M. Schmidt
15/11/25
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M. Schmidt
15/11/25
I had a great experience working with Sean. He was incredibly friendly, honest, and easy to talk to from start to finish. It’s refreshing to work with someone who takes pride in their work and makes you feel completely comfortable throughout the process. Everything was explained clearly, handled professionally, and done right. I truly appreciate the excellent service and highly recommend him to anyone needing a reliable plumber!
Called Sean to stop by to service a leaky water heater...He came and diagnosed it to be unfixable. Ended up quoting for a better unit in its place.... Gave a fair quote and installed it same day. I am happy with the friendly and professional service. Thanks Sean.
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e. echo
14/11/25
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e. echo
14/11/25
Called Sean to stop by to service a leaky water heater...He came and diagnosed it to be unfixable. Ended up quoting for a better unit in its place.... Gave a fair quote and installed it same day. I am happy with the friendly and professional service. Thanks Sean.
After going thru an emotional coaster ride for the last couple of days, Sean figured out the water pressure problem at my home and my life is back to normal. I was only charged Imagine's minimum service fee. I had a few other service calls from plumbers giving me rough estimates in the 10's of thousands for re-piping so I was relieved that Sean had the patience, attention to detail and a passion for problem solving to figure out what was really going on. I felt that he was very honest and not overselling anything. I will definitely go back to him for any future plumbing needs.
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K. Scharenberg
11/11/25
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K. Scharenberg
11/11/25
After going thru an emotional coaster ride for the last couple of days, Sean figured out the water pressure problem at my home and my life is back to normal. I was only charged Imagine's minimum service fee. I had a few other service calls from plumbers giving me rough estimates in the 10's of thousands for re-piping so I was relieved that Sean had the patience, attention to detail and a passion for problem solving to figure out what was really going on. I felt that he was very honest and not overselling anything. I will definitely go back to him for any future plumbing needs.
I needed a new water heater after mine finally gave up.
I spoke to several companies trying to schedule an estimate, each who required a fee to even bid on job.
During the first text exchange with Sean, I knew he was who I needed to go with. Outside of not charging a fee to give an estimate, he was very kind, knowledge, polite, and accommodating from the jump.
He was also great with communication, even calling when a raised bridge was going to make him a few minutes late. NO ONE DOES THIS!
He was a very pleasant guy. He estimated my cost (which was a bit higher than my cheap self wanted to pay) but he also took the time to explain the difference in both the quality of the product as well as the installer. He picked up equipment and got started right away. He remained pleasant even after a few "unexpected " issues kept him longer than planned.
He also helped me move a few items out of the way and returned them when done, leaving area in great shape. Also, he was very considerate of my neighbors. I told him it should be OK to park in front of my drive, which left him a bit in front of theirs too..but he would not do it without attempting to gain permission. That may sound small, but its actually not! Nobody needs angry neighbors!
He explained my new unit very clearly and thoroughly, leaving me knowing the "basics" and even a few signs to recognize any coming issues.
When job was complete. I knew I had made the right choice to go with Sean over the other companies.
Sometimes quality products and service cost a bit more upfront, but less in the long run!
So far, Im very happy with my new water heater.
You cant go wrong hiring Sean or his company to do your job.
I spoke to several companies trying to schedule an estimate, each who required a fee to even bid on job.
During the first text exchange with Sean, I knew he was who I needed to go with. Outside of not charging a fee to give an estimate, he was very kind, knowledge, polite, and accommodating from the jump.
He was also great with communication, even calling when a raised bridge was going to make him a few minutes late. NO ONE DOES THIS!
He was a very pleasant guy. He estimated my cost (which was a bit higher than my cheap self wanted to pay) but he also took the time to explain the difference in both the quality of the product as well as the installer. He picked up equipment and got started right away. He remained pleasant even after a few "unexpected " issues kept him longer than planned.
He also helped me move a few items out of the way and returned them when done, leaving area in great shape. Also, he was very considerate of my neighbors. I told him it should be OK to park in front of my drive, which left him a bit in front of theirs too..but he would not do it without attempting to gain permission. That may sound small, but its actually not! Nobody needs angry neighbors!
He explained my new unit very clearly and thoroughly, leaving me knowing the "basics" and even a few signs to recognize any coming issues.
When job was complete. I knew I had made the right choice to go with Sean over the other companies.
Sometimes quality products and service cost a bit more upfront, but less in the long run!
So far, Im very happy with my new water heater.
You cant go wrong hiring Sean or his company to do your job.
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b. tripp
21/10/25
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b. tripp
21/10/25
I needed a new water heater after mine finally gave up.
I spoke to several companies trying to schedule an estimate, each who required a fee to even bid on job.
During the first text exchange with Sean, I knew he was who I needed to go with. Outside of not charging a fee to give an estimate, he was very kind, knowledge, polite, and accommodating from the jump.
He was also great with communication, even calling when a raised bridge was going to make him a few minutes late. NO ONE DOES THIS!
He was a very pleasant guy. He estimated my cost (which was a bit higher than my cheap self wanted to pay) but he also took the time to explain the difference in both the quality of the product as well as the installer. He picked up equipment and got started right away. He remained pleasant even after a few "unexpected " issues kept him longer than planned.
He also helped me move a few items out of the way and returned them when done, leaving area in great shape. Also, he was very considerate of my neighbors. I told him it should be OK to park in front of my drive, which left him a bit in front of theirs too..but he would not do it without attempting to gain permission. That may sound small, but its actually not! Nobody needs angry neighbors!
He explained my new unit very clearly and thoroughly, leaving me knowing the "basics" and even a few signs to recognize any coming issues.
When job was complete. I knew I had made the right choice to go with Sean over the other companies.
Sometimes quality products and service cost a bit more upfront, but less in the long run!
So far, Im very happy with my new water heater.
You cant go wrong hiring Sean or his company to do your job.
I spoke to several companies trying to schedule an estimate, each who required a fee to even bid on job.
During the first text exchange with Sean, I knew he was who I needed to go with. Outside of not charging a fee to give an estimate, he was very kind, knowledge, polite, and accommodating from the jump.
He was also great with communication, even calling when a raised bridge was going to make him a few minutes late. NO ONE DOES THIS!
He was a very pleasant guy. He estimated my cost (which was a bit higher than my cheap self wanted to pay) but he also took the time to explain the difference in both the quality of the product as well as the installer. He picked up equipment and got started right away. He remained pleasant even after a few "unexpected " issues kept him longer than planned.
He also helped me move a few items out of the way and returned them when done, leaving area in great shape. Also, he was very considerate of my neighbors. I told him it should be OK to park in front of my drive, which left him a bit in front of theirs too..but he would not do it without attempting to gain permission. That may sound small, but its actually not! Nobody needs angry neighbors!
He explained my new unit very clearly and thoroughly, leaving me knowing the "basics" and even a few signs to recognize any coming issues.
When job was complete. I knew I had made the right choice to go with Sean over the other companies.
Sometimes quality products and service cost a bit more upfront, but less in the long run!
So far, Im very happy with my new water heater.
You cant go wrong hiring Sean or his company to do your job.
Sean installed a new water heater at our house. He was very professional and explained all the workings of the new water heater in an easily understandable manner.He took the time to make sure the job was done right. He also made some useful suggestions regarding ways to monitor and prevent other plumbing issues. We will be using Imagine Plumbing again.
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T.
09/10/25
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T.
09/10/25
Sean installed a new water heater at our house. He was very professional and explained all the workings of the new water heater in an easily understandable manner.He took the time to make sure the job was done right. He also made some useful suggestions regarding ways to monitor and prevent other plumbing issues. We will be using Imagine Plumbing again.
Did good work repairing/replacing a broken water-main and installing of a new shutoff valve in my garage. Fair price. Appreciated the above-and-beyond DIY advice on some other plumbing issues.
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D. and
28/09/25
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D. and
28/09/25
Did good work repairing/replacing a broken water-main and installing of a new shutoff valve in my garage. Fair price. Appreciated the above-and-beyond DIY advice on some other plumbing issues.
We had Sean out again for some repairs. He was great as usual. We needed new outdoor faucets and I wanted something easier since I just had back surgery and can't bend over to turn it on. He made an extra effort and found a new product that works great for me. This has made my life so much easier, Thanks again Sean.
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M. Arneson
19/09/25
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M. Arneson
19/09/25
We had Sean out again for some repairs. He was great as usual. We needed new outdoor faucets and I wanted something easier since I just had back surgery and can't bend over to turn it on. He made an extra effort and found a new product that works great for me. This has made my life so much easier, Thanks again Sean.
Sean did a great job yet again. He cleaned up and left the sink in much better shape than before. He is my go to whenever I have a plumbing issue.
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Z.
28/08/25
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Z.
28/08/25
Sean did a great job yet again. He cleaned up and left the sink in much better shape than before. He is my go to whenever I have a plumbing issue.
Sean is very skilled at what he does, both with his plumbing and running his business. He was very responsive to my request to replace my water heater. Showed up early to ensure he had all the correct parts that he needed (there were some issues with the installation of the old one). Explained what he was going to do to correct those issues. Did a great job with the install, and again explaining features of the water heater, how to relight the pilot, what to do if there is a leak...He's a really nice guy, I highly recommend him.
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C. Wineman
28/08/25
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C. Wineman
28/08/25
Sean is very skilled at what he does, both with his plumbing and running his business. He was very responsive to my request to replace my water heater. Showed up early to ensure he had all the correct parts that he needed (there were some issues with the installation of the old one). Explained what he was going to do to correct those issues. Did a great job with the install, and again explaining features of the water heater, how to relight the pilot, what to do if there is a leak...He's a really nice guy, I highly recommend him.
Imagine Plumbing was excellent to work with: very knowledgeable, helpful and respectful. The job was done expeditiously and very well. I recommend them without reservation.
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J. Harrison
18/08/25
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J. Harrison
18/08/25
Imagine Plumbing was excellent to work with: very knowledgeable, helpful and respectful. The job was done expeditiously and very well. I recommend them without reservation.
I had a great experience with Sean from Imagine Plumbing. He was knowledgeable, cost-effective, and never tried to oversell unnecessary services. Sean took the time to do the job right and paid attention to every detail. Highly recommend for quality work at a fair price!
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J. Hobbs
10/08/25
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J. Hobbs
10/08/25
I had a great experience with Sean from Imagine Plumbing. He was knowledgeable, cost-effective, and never tried to oversell unnecessary services. Sean took the time to do the job right and paid attention to every detail. Highly recommend for quality work at a fair price!
Sean and Stephen were incredibly friendly and easy to converse with. They attentively listened to my concerns and provided clear and understandable explanations. The job (repipe of washing machine drain to kitchen) was completed promptly, and Sean kept me informed about every step of the process. I have complete trust in Sean and Imagine Plumbing and will definitely reach out to them for any future projects. I’m thrilled to have found a reliable plumber I can confidently rely on.
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B. Barker
08/08/25
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B. Barker
08/08/25
Sean and Stephen were incredibly friendly and easy to converse with. They attentively listened to my concerns and provided clear and understandable explanations. The job (repipe of washing machine drain to kitchen) was completed promptly, and Sean kept me informed about every step of the process. I have complete trust in Sean and Imagine Plumbing and will definitely reach out to them for any future projects. I’m thrilled to have found a reliable plumber I can confidently rely on.
Sean is very knowledgable and detail oriented. He makes sure the work is done right and is easy to work with. Trust is important and Imagine Plumbing is worth recommending.
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E. Gerding
29/07/25
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E. Gerding
29/07/25
Sean is very knowledgable and detail oriented. He makes sure the work is done right and is easy to work with. Trust is important and Imagine Plumbing is worth recommending.
I was super grateful to get a knock on my door today when these guys brought my dogs back home! Dog whispering is their second calling!
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B. Keomany
23/07/25
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B. Keomany
23/07/25
I was super grateful to get a knock on my door today when these guys brought my dogs back home! Dog whispering is their second calling!
My experience working with Sean was excellent. He discussed my issue over the phone/app, offered recommendations, gave me a quote that was reasonable based on other quotes, and showed up when he said he would. The work was well done and professional.
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J. Kevin
23/06/25
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J. Kevin
23/06/25
My experience working with Sean was excellent. He discussed my issue over the phone/app, offered recommendations, gave me a quote that was reasonable based on other quotes, and showed up when he said he would. The work was well done and professional.
Imagine Plumbing is awesome! Prompt, professional, and responsive. I highly recommend them.
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h. vines
18/06/25
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h. vines
18/06/25
Imagine Plumbing is awesome! Prompt, professional, and responsive. I highly recommend them.
100% recommend! Sean was courteous and very knowledgeable. He explained what was going on and how it needed to be fixed. His quote and the amount of time he said he’d spend was spot on. I’ll be using him in the future!
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E. Walls
06/06/25
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E. Walls
06/06/25
100% recommend! Sean was courteous and very knowledgeable. He explained what was going on and how it needed to be fixed. His quote and the amount of time he said he’d spend was spot on. I’ll be using him in the future!
Sean is a stand up guy. He provides exceptional customer service. I really had alot of questions about my project because I want to make sure it was done properly with the highest quality materials.
I would highly recommend his water purification system. Soft clean water will change your bathroom into a full on luxurious spa experience.
Call Imagine plumbing and ask for Sean!
I would highly recommend his water purification system. Soft clean water will change your bathroom into a full on luxurious spa experience.
Call Imagine plumbing and ask for Sean!
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P. Fireplace
05/06/25
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P. Fireplace
05/06/25
Sean is a stand up guy. He provides exceptional customer service. I really had alot of questions about my project because I want to make sure it was done properly with the highest quality materials.
I would highly recommend his water purification system. Soft clean water will change your bathroom into a full on luxurious spa experience.
Call Imagine plumbing and ask for Sean!
I would highly recommend his water purification system. Soft clean water will change your bathroom into a full on luxurious spa experience.
Call Imagine plumbing and ask for Sean!
Sean worked especially hard to replace my water heater. He stayed late, cleaned up after himself, and charged an affordable price. He has earned a life-long customer!
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R. J
30/05/25
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R. J
30/05/25
Sean worked especially hard to replace my water heater. He stayed late, cleaned up after himself, and charged an affordable price. He has earned a life-long customer!
This is our second time using Imagine and both times Sean has gone above and beyond the task at hand. He’s very safe and careful and also very generous with his knowledge. Definitely recommend!
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D. Mozer
14/05/25
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D. Mozer
14/05/25
This is our second time using Imagine and both times Sean has gone above and beyond the task at hand. He’s very safe and careful and also very generous with his knowledge. Definitely recommend!
Sean was great from start to finish. He worked with my schedule and was respectful of my home while I was at work. Installed a new water heater and water spigot on the front of my house. When I came home he went over the maintenance needs of the pressure tank and how it works as well as winterization of the pipes to the outdoor water spigot which is crucial as my garage is not insulated. His bid came in competitive and I am happy I chose imagine plumbing …I have peace of mind that all was installed properly and up to code.
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D. L
10/05/25
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D. L
10/05/25
Sean was great from start to finish. He worked with my schedule and was respectful of my home while I was at work. Installed a new water heater and water spigot on the front of my house. When I came home he went over the maintenance needs of the pressure tank and how it works as well as winterization of the pipes to the outdoor water spigot which is crucial as my garage is not insulated. His bid came in competitive and I am happy I chose imagine plumbing …I have peace of mind that all was installed properly and up to code.
If I had to call a plumber for my elderly parents, I would call Sean. Period.
If you appreciate education about the work that needs to be done, how it's to be done, how urgent it is to be done, and any other context that you're curious about, call Sean at Imaging Plumbing. Sean provides education before, during, and after the work for a more than reasonable price. He treats your home like it is his own and matches your energy.
It was Friday night - my SO's doggo was getting a bath and afterwards I hear a constant drip. "Turn off the water!" "I did!" I run to the bathroom, and indeed, the tub faucet was off. How did one shut off cause a leak so consistent and so big?
2 am on Saturday, I wake up in a panic, grab a bucket and start collecting water. First thing in the morning, I start calling companies for emergency plumbing. They all wanted to charge me for a quote and couldn't give me any reasonable understanding of what needed to be done without having an estimate/inspection.
I start talking to Sean and he gives me context that what I'm experiencing is common and that there is no need for high alarm. He explains what probably needs to be done and gives me a ballpark estimate. I cancelled my two other appointments to meet with Sean. He was out at my property on Monday and we spent 40 minutes looking for my water main shut off. It was buried underneath mud and grass, and after much investigation, he digs out the box holding the meter. The shut off valve won't budge and I have homework to do - call TVWD.
TVWD comes out the Wednesday morning and won't replace the valve since it's still operable. We shut the water off and back on again. Apparently TVWD likes to do the shut offs and turn ons so that if the valve breaks, it's on TVWD. I call them back to do the shut off half hour before Sean came back a second time to work on the leak.
It seems like there was much to be done. I had the faucet handle cartridge replaced. Looks like the faucet handle was installed lower than it should have been and too far into the wall and also, my hot water valve was in gnarly shape. Replacing the latter would be much more involved work and could down the road also need to be a re-pipe sort of a job. I asked Sean what the risks were - i.e. proactively replacing the valve when I could get to it/budget out for it vs. waiting for a leak behind a wall that would only make itself known through much greater damage, and even possibly mold. It is likely going to be mini bathroom remodel at that point of doing the valve replacement. I discussed strategy with Sean about tier 1 fix - replace the cartridge to stop the leak, tier 2 fix - replace the valve + mini bathroom remodel to prevent leaks behind the wall, and ultimately a tier 3 fix - re-piping the home. We talked timelines, budgets, etc. and I have a much clearer idea of the work that needs to be done.
I'm really grateful for how patient and educational Sean was. Most other folks might not take the time to give you necessary or extra information without trying to scare you into taking more action than you are ready for. I appreciated that he explained the pros and cons of taking action, multiple actions, and potentials for repeat or redundant work. Sean is definitely the sort of person you want in your corner for protecting one of your biggest investments and helping you sleep better at night, knowing that the information and advice is solid.
Thank you for taking care of my home, Sean!
If you appreciate education about the work that needs to be done, how it's to be done, how urgent it is to be done, and any other context that you're curious about, call Sean at Imaging Plumbing. Sean provides education before, during, and after the work for a more than reasonable price. He treats your home like it is his own and matches your energy.
It was Friday night - my SO's doggo was getting a bath and afterwards I hear a constant drip. "Turn off the water!" "I did!" I run to the bathroom, and indeed, the tub faucet was off. How did one shut off cause a leak so consistent and so big?
2 am on Saturday, I wake up in a panic, grab a bucket and start collecting water. First thing in the morning, I start calling companies for emergency plumbing. They all wanted to charge me for a quote and couldn't give me any reasonable understanding of what needed to be done without having an estimate/inspection.
I start talking to Sean and he gives me context that what I'm experiencing is common and that there is no need for high alarm. He explains what probably needs to be done and gives me a ballpark estimate. I cancelled my two other appointments to meet with Sean. He was out at my property on Monday and we spent 40 minutes looking for my water main shut off. It was buried underneath mud and grass, and after much investigation, he digs out the box holding the meter. The shut off valve won't budge and I have homework to do - call TVWD.
TVWD comes out the Wednesday morning and won't replace the valve since it's still operable. We shut the water off and back on again. Apparently TVWD likes to do the shut offs and turn ons so that if the valve breaks, it's on TVWD. I call them back to do the shut off half hour before Sean came back a second time to work on the leak.
It seems like there was much to be done. I had the faucet handle cartridge replaced. Looks like the faucet handle was installed lower than it should have been and too far into the wall and also, my hot water valve was in gnarly shape. Replacing the latter would be much more involved work and could down the road also need to be a re-pipe sort of a job. I asked Sean what the risks were - i.e. proactively replacing the valve when I could get to it/budget out for it vs. waiting for a leak behind a wall that would only make itself known through much greater damage, and even possibly mold. It is likely going to be mini bathroom remodel at that point of doing the valve replacement. I discussed strategy with Sean about tier 1 fix - replace the cartridge to stop the leak, tier 2 fix - replace the valve + mini bathroom remodel to prevent leaks behind the wall, and ultimately a tier 3 fix - re-piping the home. We talked timelines, budgets, etc. and I have a much clearer idea of the work that needs to be done.
I'm really grateful for how patient and educational Sean was. Most other folks might not take the time to give you necessary or extra information without trying to scare you into taking more action than you are ready for. I appreciated that he explained the pros and cons of taking action, multiple actions, and potentials for repeat or redundant work. Sean is definitely the sort of person you want in your corner for protecting one of your biggest investments and helping you sleep better at night, knowing that the information and advice is solid.
Thank you for taking care of my home, Sean!
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O. Ong
13/03/25
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O. Ong
13/03/25
If I had to call a plumber for my elderly parents, I would call Sean. Period.
If you appreciate education about the work that needs to be done, how it's to be done, how urgent it is to be done, and any other context that you're curious about, call Sean at Imaging Plumbing. Sean provides education before, during, and after the work for a more than reasonable price. He treats your home like it is his own and matches your energy.
It was Friday night - my SO's doggo was getting a bath and afterwards I hear a constant drip. "Turn off the water!" "I did!" I run to the bathroom, and indeed, the tub faucet was off. How did one shut off cause a leak so consistent and so big?
2 am on Saturday, I wake up in a panic, grab a bucket and start collecting water. First thing in the morning, I start calling companies for emergency plumbing. They all wanted to charge me for a quote and couldn't give me any reasonable understanding of what needed to be done without having an estimate/inspection.
I start talking to Sean and he gives me context that what I'm experiencing is common and that there is no need for high alarm. He explains what probably needs to be done and gives me a ballpark estimate. I cancelled my two other appointments to meet with Sean. He was out at my property on Monday and we spent 40 minutes looking for my water main shut off. It was buried underneath mud and grass, and after much investigation, he digs out the box holding the meter. The shut off valve won't budge and I have homework to do - call TVWD.
TVWD comes out the Wednesday morning and won't replace the valve since it's still operable. We shut the water off and back on again. Apparently TVWD likes to do the shut offs and turn ons so that if the valve breaks, it's on TVWD. I call them back to do the shut off half hour before Sean came back a second time to work on the leak.
It seems like there was much to be done. I had the faucet handle cartridge replaced. Looks like the faucet handle was installed lower than it should have been and too far into the wall and also, my hot water valve was in gnarly shape. Replacing the latter would be much more involved work and could down the road also need to be a re-pipe sort of a job. I asked Sean what the risks were - i.e. proactively replacing the valve when I could get to it/budget out for it vs. waiting for a leak behind a wall that would only make itself known through much greater damage, and even possibly mold. It is likely going to be mini bathroom remodel at that point of doing the valve replacement. I discussed strategy with Sean about tier 1 fix - replace the cartridge to stop the leak, tier 2 fix - replace the valve + mini bathroom remodel to prevent leaks behind the wall, and ultimately a tier 3 fix - re-piping the home. We talked timelines, budgets, etc. and I have a much clearer idea of the work that needs to be done.
I'm really grateful for how patient and educational Sean was. Most other folks might not take the time to give you necessary or extra information without trying to scare you into taking more action than you are ready for. I appreciated that he explained the pros and cons of taking action, multiple actions, and potentials for repeat or redundant work. Sean is definitely the sort of person you want in your corner for protecting one of your biggest investments and helping you sleep better at night, knowing that the information and advice is solid.
Thank you for taking care of my home, Sean!
If you appreciate education about the work that needs to be done, how it's to be done, how urgent it is to be done, and any other context that you're curious about, call Sean at Imaging Plumbing. Sean provides education before, during, and after the work for a more than reasonable price. He treats your home like it is his own and matches your energy.
It was Friday night - my SO's doggo was getting a bath and afterwards I hear a constant drip. "Turn off the water!" "I did!" I run to the bathroom, and indeed, the tub faucet was off. How did one shut off cause a leak so consistent and so big?
2 am on Saturday, I wake up in a panic, grab a bucket and start collecting water. First thing in the morning, I start calling companies for emergency plumbing. They all wanted to charge me for a quote and couldn't give me any reasonable understanding of what needed to be done without having an estimate/inspection.
I start talking to Sean and he gives me context that what I'm experiencing is common and that there is no need for high alarm. He explains what probably needs to be done and gives me a ballpark estimate. I cancelled my two other appointments to meet with Sean. He was out at my property on Monday and we spent 40 minutes looking for my water main shut off. It was buried underneath mud and grass, and after much investigation, he digs out the box holding the meter. The shut off valve won't budge and I have homework to do - call TVWD.
TVWD comes out the Wednesday morning and won't replace the valve since it's still operable. We shut the water off and back on again. Apparently TVWD likes to do the shut offs and turn ons so that if the valve breaks, it's on TVWD. I call them back to do the shut off half hour before Sean came back a second time to work on the leak.
It seems like there was much to be done. I had the faucet handle cartridge replaced. Looks like the faucet handle was installed lower than it should have been and too far into the wall and also, my hot water valve was in gnarly shape. Replacing the latter would be much more involved work and could down the road also need to be a re-pipe sort of a job. I asked Sean what the risks were - i.e. proactively replacing the valve when I could get to it/budget out for it vs. waiting for a leak behind a wall that would only make itself known through much greater damage, and even possibly mold. It is likely going to be mini bathroom remodel at that point of doing the valve replacement. I discussed strategy with Sean about tier 1 fix - replace the cartridge to stop the leak, tier 2 fix - replace the valve + mini bathroom remodel to prevent leaks behind the wall, and ultimately a tier 3 fix - re-piping the home. We talked timelines, budgets, etc. and I have a much clearer idea of the work that needs to be done.
I'm really grateful for how patient and educational Sean was. Most other folks might not take the time to give you necessary or extra information without trying to scare you into taking more action than you are ready for. I appreciated that he explained the pros and cons of taking action, multiple actions, and potentials for repeat or redundant work. Sean is definitely the sort of person you want in your corner for protecting one of your biggest investments and helping you sleep better at night, knowing that the information and advice is solid.
Thank you for taking care of my home, Sean!
Sean is very punctual and thorough. He responded to our non emergency plumbing issue late at night and eagerly fixed it the next morning for our tenants. Then was thoughtful enough to walk the property and disconnect all our hose accessories before an incoming frost freeze. We had major water pipes burst last year when forgetting to do this. He also had some great pointers to protect our plumbing in other regards. We live out of state so working with him was well worth the price, he communicated times and the whole operation in detail to let us know what was happening and our tenants love him as well. I added him to our contacts for any future plumbing issues that might arise.
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M. Merritt
12/02/25
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M. Merritt
12/02/25
Sean is very punctual and thorough. He responded to our non emergency plumbing issue late at night and eagerly fixed it the next morning for our tenants. Then was thoughtful enough to walk the property and disconnect all our hose accessories before an incoming frost freeze. We had major water pipes burst last year when forgetting to do this. He also had some great pointers to protect our plumbing in other regards. We live out of state so working with him was well worth the price, he communicated times and the whole operation in detail to let us know what was happening and our tenants love him as well. I added him to our contacts for any future plumbing issues that might arise.
Sean is an honest and excellent plumber who is a stickler for fine details. He stayed an hour extra in my home making sure my water heater didn’t have any leaks. When he received faulty components and had to come back a second day he refused to let me help financially. He’s a one-man operation so he’s perfect for smaller to medium-sized jobs and won’t pass along the costs larger companies will from higher overhead. 10/10 would recommend and will have him back in the future
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T. Hancock
10/02/25
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T. Hancock
10/02/25
Sean is an honest and excellent plumber who is a stickler for fine details. He stayed an hour extra in my home making sure my water heater didn’t have any leaks. When he received faulty components and had to come back a second day he refused to let me help financially. He’s a one-man operation so he’s perfect for smaller to medium-sized jobs and won’t pass along the costs larger companies will from higher overhead. 10/10 would recommend and will have him back in the future
Excellent service. Sean was able to come the next day after I called him to relieve a slow drain and help me with other minor faucet issues. He was forthright in explaining everything I needed to know and taught me how to unclog the aerators in the future. He's friendly, easy to work with, and reasonably priced. I can enthusiastically recommend Imagine Plumbing.
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R. Head
07/02/25
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R. Head
07/02/25
Excellent service. Sean was able to come the next day after I called him to relieve a slow drain and help me with other minor faucet issues. He was forthright in explaining everything I needed to know and taught me how to unclog the aerators in the future. He's friendly, easy to work with, and reasonably priced. I can enthusiastically recommend Imagine Plumbing.
Responsive, well priced, quality work, knowledgeable, and friendly are just some ways I can describe our experience with Sean and Imagine Plumbing. Our water heater was past its life expectancy and we wanted it replaced before it gave out. A few texts, a few photos, we had a quote and an installed water heater - all in roughly 24 hours. We will have Sean back any time we have a plumbing need.
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J. Tuomi
10/12/24
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J. Tuomi
10/12/24
Responsive, well priced, quality work, knowledgeable, and friendly are just some ways I can describe our experience with Sean and Imagine Plumbing. Our water heater was past its life expectancy and we wanted it replaced before it gave out. A few texts, a few photos, we had a quote and an installed water heater - all in roughly 24 hours. We will have Sean back any time we have a plumbing need.
Sean, with Imagine plumbing, came over right away when our old hot water heater went out. He replaced it the next business day. He was very professional, courteous, and explained the product well.
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N. Mist
18/11/24
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N. Mist
18/11/24
Sean, with Imagine plumbing, came over right away when our old hot water heater went out. He replaced it the next business day. He was very professional, courteous, and explained the product well.
Imagine Plumbing was quick to respond to my initial contact with them. Although, it was not an emergency, it was not a long wait for an appointment. I was kept informed of ETAs and notified when it became apparent that Sean would be later than initially anticipated. He was very professionable, knowledgeable, explained things well, and also made suggestions and brought up other concerns that I will need to be addressed soon.
When I'm ready to address these concerns, I will definitely be contacting Imagine Plumbing LLC.
When I'm ready to address these concerns, I will definitely be contacting Imagine Plumbing LLC.
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S. H
12/11/24
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S. H
12/11/24
Imagine Plumbing was quick to respond to my initial contact with them. Although, it was not an emergency, it was not a long wait for an appointment. I was kept informed of ETAs and notified when it became apparent that Sean would be later than initially anticipated. He was very professionable, knowledgeable, explained things well, and also made suggestions and brought up other concerns that I will need to be addressed soon.
When I'm ready to address these concerns, I will definitely be contacting Imagine Plumbing LLC.
When I'm ready to address these concerns, I will definitely be contacting Imagine Plumbing LLC.
Sean was so responsive and he knows what he's doing. He was very upfront about his pricing but, the project cost about three times what I thought it would...Not his fault. But, I guess that's why I'm not offering up 5 stars. I would call him again but I'm hoping I won't have to for awhile!
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C. Walker
18/10/24
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C. Walker
18/10/24
Sean was so responsive and he knows what he's doing. He was very upfront about his pricing but, the project cost about three times what I thought it would...Not his fault. But, I guess that's why I'm not offering up 5 stars. I would call him again but I'm hoping I won't have to for awhile!
Sean - is super knowledgeable and able to provide so much guidance. He helped us install our 1 of 2 water heaters in our new residence and we appreciate his expertise so much - we plan to have him install our 2nd water heater in our home.
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J. Paik
06/09/24
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J. Paik
06/09/24
Sean - is super knowledgeable and able to provide so much guidance. He helped us install our 1 of 2 water heaters in our new residence and we appreciate his expertise so much - we plan to have him install our 2nd water heater in our home.
Seam gave detailed information about the problem, communicated courteously, answered my questions and went step above to address not only the core issue with the kitchen garbage disposal but also making sure the plumbing under kitchen sink is upgraded for maintainability, plus attention to details on sealing other minor leaks from the faucet. Overall great satisfaction with the service. Thank you Sean!
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a. gade
07/08/24
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a. gade
07/08/24
Seam gave detailed information about the problem, communicated courteously, answered my questions and went step above to address not only the core issue with the kitchen garbage disposal but also making sure the plumbing under kitchen sink is upgraded for maintainability, plus attention to details on sealing other minor leaks from the faucet. Overall great satisfaction with the service. Thank you Sean!
Next day response to replace my water heater. Extremely knowledgable and very willing to explain pros and cons of various options and the rationales for choosing to install plumbing in the manner that he does. He opts for the strongest and longest lasting repair techniques. Sean was a delight to have in my home. He also identified not to code installation of my old water heater and found significant problems with the pressure reduction valve.that I had no idea was there and returned to fix that as well. Great job!
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M. Twedt
24/07/24
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M. Twedt
24/07/24
Next day response to replace my water heater. Extremely knowledgable and very willing to explain pros and cons of various options and the rationales for choosing to install plumbing in the manner that he does. He opts for the strongest and longest lasting repair techniques. Sean was a delight to have in my home. He also identified not to code installation of my old water heater and found significant problems with the pressure reduction valve.that I had no idea was there and returned to fix that as well. Great job!
Sean Anderson of Imagine Plumbing, LLC, is not only an Excellent Plumber but he is one of those rare souls who has an Excellent Character too. By that I mean: honest, hard-working, respectful, intelligent, generous to communicate and explain his craft in layman's terms, as well as just being a fine upstanding person. I don't know about you, but I am a Senior Citizen and those qualities are getting rarer to find in our modern day world. Sean spent more time on this job than normal because there were some snafus that could not have been determined ahead of time. His commitment to making everything 'right' was exemplary, in that his main goal was for his customer to be well served and happy with a job well done. This was the first time I had hired Sean and I feel as if I hit the jackpot, so I asked if he would be my "Forever Plumber" and that was acceptable to him! I feel very fortunate to have found and hired someone with his credentials and level of excellence and looking forward to having him work in my home for all plumbing needs that may arise in the future. Mark my experienced opinion, you cannot go wrong with this young man, who I cannot recommend highly enough!!!
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C. Ivy
12/07/24
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C. Ivy
12/07/24
Sean Anderson of Imagine Plumbing, LLC, is not only an Excellent Plumber but he is one of those rare souls who has an Excellent Character too. By that I mean: honest, hard-working, respectful, intelligent, generous to communicate and explain his craft in layman's terms, as well as just being a fine upstanding person. I don't know about you, but I am a Senior Citizen and those qualities are getting rarer to find in our modern day world. Sean spent more time on this job than normal because there were some snafus that could not have been determined ahead of time. His commitment to making everything 'right' was exemplary, in that his main goal was for his customer to be well served and happy with a job well done. This was the first time I had hired Sean and I feel as if I hit the jackpot, so I asked if he would be my "Forever Plumber" and that was acceptable to him! I feel very fortunate to have found and hired someone with his credentials and level of excellence and looking forward to having him work in my home for all plumbing needs that may arise in the future. Mark my experienced opinion, you cannot go wrong with this young man, who I cannot recommend highly enough!!!
Sean was fast to reply to my inquiry and gave a competitive and honest bid. He was able to get the work done quickly and additionally spent quite a bit of time explaining to me how to fix some leaky faucets on our own, to save the money. I recommend him and will definitely use him again.
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D. Mozer
02/07/24
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D. Mozer
02/07/24
Sean was fast to reply to my inquiry and gave a competitive and honest bid. He was able to get the work done quickly and additionally spent quite a bit of time explaining to me how to fix some leaky faucets on our own, to save the money. I recommend him and will definitely use him again.
Sean with Imagine Plumbing was great. He was highly recommended by neighbors and did not disappoint. He came as soon as he could to solve a mystery. He guided us to contact the city for one problem and took the time to evaluate other things that caught his eye. Very valuable information. We ended up scheduling a hot water heater install with him as well. He has clear communication, came on time and was very pleasant to be around. Thanks to Sean we got the city to replace a water pressure regulator that could have caused big issues. Thanks for everything!
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A. Hopkins
18/06/24
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A. Hopkins
18/06/24
Sean with Imagine Plumbing was great. He was highly recommended by neighbors and did not disappoint. He came as soon as he could to solve a mystery. He guided us to contact the city for one problem and took the time to evaluate other things that caught his eye. Very valuable information. We ended up scheduling a hot water heater install with him as well. He has clear communication, came on time and was very pleasant to be around. Thanks to Sean we got the city to replace a water pressure regulator that could have caused big issues. Thanks for everything!
When our water heater ruptured, Imagine Plumbing was the first company to return my call.. *on a Sunday*. He wasn't available immediately to come and replace the heater, but he recommended an alternative that did end up being able to help within one business day. He was incredibly helpful over the phone and made sure it wasn't perhaps a smaller issue that I could sort out on my own. I did end up scheduling Imagine Plumbing to come out a few days later when he was free, and replace a defective Pressure Reduction Valve on our water main. He also noted that the water heater was installed without a temperature expansion tank and took care of that while he was here. Sean (the owner/plumber) is good people. He clearly explains all the work, is efficient, and is courteous and friendly. Highly highly recommend!
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J. Matarazzo
17/06/24
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J. Matarazzo
17/06/24
When our water heater ruptured, Imagine Plumbing was the first company to return my call.. *on a Sunday*. He wasn't available immediately to come and replace the heater, but he recommended an alternative that did end up being able to help within one business day. He was incredibly helpful over the phone and made sure it wasn't perhaps a smaller issue that I could sort out on my own. I did end up scheduling Imagine Plumbing to come out a few days later when he was free, and replace a defective Pressure Reduction Valve on our water main. He also noted that the water heater was installed without a temperature expansion tank and took care of that while he was here. Sean (the owner/plumber) is good people. He clearly explains all the work, is efficient, and is courteous and friendly. Highly highly recommend!
Sean is extremely knowledgeable, meticulous, and very personable. He was recommended to us by another plumber who was unavailable when we needed to have an outdoor spigot replaced in our 1892 house. Sean promptly fixed that spigot. We then hired him to replace another spigot as well as the kitchen faucet and to install an excess water pressure valve He explains everything along the way. He is, hands down, the best plumber I've ever worked with in 34 years of home ownership.
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S. Marmaduke
14/05/24
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S. Marmaduke
14/05/24
Sean is extremely knowledgeable, meticulous, and very personable. He was recommended to us by another plumber who was unavailable when we needed to have an outdoor spigot replaced in our 1892 house. Sean promptly fixed that spigot. We then hired him to replace another spigot as well as the kitchen faucet and to install an excess water pressure valve He explains everything along the way. He is, hands down, the best plumber I've ever worked with in 34 years of home ownership.
Sean is extremely knowledgeable, meticulous, and very personable. He was recommended to us by another plumber who was unavailable when we needed to have an outdoor spigot replaced in our 1892 house. Sean promptly fixed that spigot. We then hired him to replace another spigot as well as the kitchen faucet and to install an excess water pressure valve He explains everything along the way. He is, hands down, the best plumber I've ever worked with in 34 years of home ownership.
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S. M.
14/05/24
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S. M.
14/05/24
Sean is extremely knowledgeable, meticulous, and very personable. He was recommended to us by another plumber who was unavailable when we needed to have an outdoor spigot replaced in our 1892 house. Sean promptly fixed that spigot. We then hired him to replace another spigot as well as the kitchen faucet and to install an excess water pressure valve He explains everything along the way. He is, hands down, the best plumber I've ever worked with in 34 years of home ownership.
Not only did Sean skillfully replace my water heater, he also took the time to share a lot of information about water pressure fluctuations and also how to fix another small plumbing issue I had on my own. Sean is very knowledgeable. The pricing for everything was very reasonable.
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J. Ling
16/04/24
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J. Ling
16/04/24
Not only did Sean skillfully replace my water heater, he also took the time to share a lot of information about water pressure fluctuations and also how to fix another small plumbing issue I had on my own. Sean is very knowledgeable. The pricing for everything was very reasonable.
Shawn is amazing! He is smart and insightful. I had a kitchen faucet leak and Shawn was able to debug the issue just by looking at the photos. Despite his busy schedule he was happy to help.
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V. Ashok
10/04/24
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V. Ashok
10/04/24
Shawn is amazing! He is smart and insightful. I had a kitchen faucet leak and Shawn was able to debug the issue just by looking at the photos. Despite his busy schedule he was happy to help.
Sean did an excellent job replacing and insulating a run of pipe that had burst in the recent freeze. He also had a lot of good information and advice on other plumbing in our home - we’re very satisfied and highly recommend Imagine Plumbing!
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M. Fairman
26/03/24
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M. Fairman
26/03/24
Sean did an excellent job replacing and insulating a run of pipe that had burst in the recent freeze. He also had a lot of good information and advice on other plumbing in our home - we’re very satisfied and highly recommend Imagine Plumbing!
Sean did an excellent job replacing my leaking and broken toilets, clearing explaining to me the different options. He was able to help me with little notice: he surveyed the job the Wednesday before Thanksgiving and then completed the job the Friday after. I will be contacting him for my future plumbing needs.
I contacted Sean again, and he came and replaced my two remaining toilets. I highly recommend Sean for your plumbing needs.
I contacted Sean again, and he came and replaced my two remaining toilets. I highly recommend Sean for your plumbing needs.
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J. Stark
28/02/24
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J. Stark
28/02/24
Sean did an excellent job replacing my leaking and broken toilets, clearing explaining to me the different options. He was able to help me with little notice: he surveyed the job the Wednesday before Thanksgiving and then completed the job the Friday after. I will be contacting him for my future plumbing needs.
I contacted Sean again, and he came and replaced my two remaining toilets. I highly recommend Sean for your plumbing needs.
I contacted Sean again, and he came and replaced my two remaining toilets. I highly recommend Sean for your plumbing needs.
Sean was responsive, helpful, easy to work with, and replaced our water heater in a timely fashion. Which is great because not showering is NOT great. Would happily hire him again.
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T. Harding
28/02/24
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T. Harding
28/02/24
Sean was responsive, helpful, easy to work with, and replaced our water heater in a timely fashion. Which is great because not showering is NOT great. Would happily hire him again.
Just had Sean out to our home today to replace a leaky exterior faucet. Sean was professional, knowledgeable, and very personable. He communicated well throughout the experience, from showing great patience with my poor explanation of our problem, through setting the appointment, and even took the time to educate me on a number of plumbing issues. His rate was very fair and we just found ourselves a new plumber. In the future we won't bother calling anyone else.
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P. Dellasega
07/02/24
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P. Dellasega
07/02/24
Just had Sean out to our home today to replace a leaky exterior faucet. Sean was professional, knowledgeable, and very personable. He communicated well throughout the experience, from showing great patience with my poor explanation of our problem, through setting the appointment, and even took the time to educate me on a number of plumbing issues. His rate was very fair and we just found ourselves a new plumber. In the future we won't bother calling anyone else.
My garage water pipe burst when temperatures dropped below freezing this winter. I called around for assistance and Sean was the one plumber who walked me through how to tap the garage line so I could restore water to the rest of my house. He discussed why the pipe burst, what immediate and long term issues needed to be addressed, and he offered to assist with the repairs immediately. I cannot recommend him enough. I will be referring friends and family to him in the future.
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B. McAllister
24/01/24
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B. McAllister
24/01/24
My garage water pipe burst when temperatures dropped below freezing this winter. I called around for assistance and Sean was the one plumber who walked me through how to tap the garage line so I could restore water to the rest of my house. He discussed why the pipe burst, what immediate and long term issues needed to be addressed, and he offered to assist with the repairs immediately. I cannot recommend him enough. I will be referring friends and family to him in the future.
Shaun did a great job for us. Quoted price was reasonable (I price checked via the internet). We received a callback the same day we contacted him. We worked over the phone and with pictures very effectively. The weather caused a delay in getting to us (it was a slow leaking water heater) which was fine. Shaun rescheduled and came on a Sunday. Very thorough. Tested our water pressure as well. We will definitely have him back for future needs.
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B. Carroll
22/01/24
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B. Carroll
22/01/24
Shaun did a great job for us. Quoted price was reasonable (I price checked via the internet). We received a callback the same day we contacted him. We worked over the phone and with pictures very effectively. The weather caused a delay in getting to us (it was a slow leaking water heater) which was fine. Shaun rescheduled and came on a Sunday. Very thorough. Tested our water pressure as well. We will definitely have him back for future needs.
Sean completely saved me in a very tough spot during a winter storm. A water line failed above our garage and flooded everything. He was able to talk to me through over the phone step by step getting water cut off to the specific faucet so our family could still have running water in the house until he can get here to replace the bad line. He was incredibly knowledgeable, professional, and helpful. Can't recommend him enough!read moreread less
T. C.
16/01/24
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T. C.
16/01/24
Sean completely saved me in a very tough spot during a winter storm. A water line failed above our garage and flooded everything. He was able to talk to me through over the phone step by step getting water cut off to the specific faucet so our family could still have running water in the house until he can get here to replace the bad line. He was incredibly knowledgeable, professional, and helpful. Can't recommend him enough!
Wow. Sean really came through for us in a winter storm. We had a water supply line to our hose spigot freeze. We couldn't get a plumber to answer our calls due to everyone being busy or closed. But Sean reached out and walked us through our emergency issue and somehow knew exactly how to help us. His help more than likely saved our home from further damage. What an amazing service, thank you Sean!!read moreread less
S. M.
15/01/24
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S. M.
15/01/24
Wow. Sean really came through for us in a winter storm. We had a water supply line to our hose spigot freeze. We couldn't get a plumber to answer our calls due to everyone being busy or closed. But Sean reached out and walked us through our emergency issue and somehow knew exactly how to help us. His help more than likely saved our home from further damage. What an amazing service, thank you Sean!!
Great company. We had a plumbing problem in the middle of the snowstorm. Sean couldn't get here because of the weather but he took the time to listen, to explain the situation carefully, and walked me through what might help. And it did. Very kind and generous. I'd hire him every time.read moreread less
S. M.
14/01/24
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S. M.
14/01/24
Great company. We had a plumbing problem in the middle of the snowstorm. Sean couldn't get here because of the weather but he took the time to listen, to explain the situation carefully, and walked me through what might help. And it did. Very kind and generous. I'd hire him every time.
We needed someone to look at our 75-gal. hot water heater that seemed to be constantly heating the water. Sean was able to make a same day visit, and diagnosed a temperature sensor failure. Had the backup systems not been working, it could have caused catastrophic life and property damage. Sean's quick thinking and actions avoided this scenario! Sean did an impeccable job replacing the aging unit with a new one. Throughout the whole process he was professional, courteous, thorough, thoughtful, easy to work with and offered fair pricing. Sean paid attention to details- wearing booties in the house, letting us know the night before when he would arrive, contacting us when he was on his way and his ETA, what he was doing at each step of the process and how long things would take. He answered all of our questions, and has completely earned our trust. We give Sean the highest recommendation- he is the best to work with!
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C. R.
02/01/24
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C. R.
02/01/24
We needed someone to look at our 75-gal. hot water heater that seemed to be constantly heating the water. Sean was able to make a same day visit, and diagnosed a temperature sensor failure. Had the backup systems not been working, it could have caused catastrophic life and property damage. Sean's quick thinking and actions avoided this scenario!
Sean did an impeccable job replacing the aging unit with a new one. Throughout the whole process he was professional, courteous, thorough, thoughtful, easy to work with and offered fair pricing. Sean paid attention to details- wearing booties in the house, letting us know the night before when he would arrive, contacting us when he was on his way and his ETA, what he was doing at each step of the process and how long things would take. He answered all of our questions, and has completely earned our trust. We give Sean the highest recommendation- he is the best to work with!
Sean did an impeccable job replacing the aging unit with a new one. Throughout the whole process he was professional, courteous, thorough, thoughtful, easy to work with and offered fair pricing. Sean paid attention to details- wearing booties in the house, letting us know the night before when he would arrive, contacting us when he was on his way and his ETA, what he was doing at each step of the process and how long things would take. He answered all of our questions, and has completely earned our trust. We give Sean the highest recommendation- he is the best to work with!
Signs Your Portland Home Needs Main Water Line Service
A failing underground water line rarely announces itself clearly. Watch for these warning signs, several of which Portland homeowners have described to us directly:
- An unexplained spike in your water bill — water escaping underground still runs through the meter.
- Low water pressure throughout the whole house (not just one fixture) — often the first symptom of a restricted or leaking main.
- Wet, soft, or unusually green soil along the path from the meter to the house.
- Discolored or rusty water, which can point to a corroding galvanized or older service line.
- Repeated leaks along the same underground route — a sign the pipe is failing rather than the fitting.
- Sudden loss of water to the home after digging, freezing weather, or ground shifting.
If you’re seeing any of these, it’s worth a professional look before a small leak becomes a flooded yard or a burst main.
Repair or Replace? An Honest Assessment First
The first question is not simply, “How do we replace the line?”
It is:
Does the entire line actually need to be replaced?
A Targeted Repair May Be Appropriate When
- The problem is isolated to one section
- The surrounding pipe remains in suitable condition
- There is no history of repeated failures
- The damaged section can be accessed and repaired effectively
Full Replacement May Make More Sense When
- Multiple leaks are developing
- The pipe shows widespread deterioration
- Previous repairs continue to fail
- Damage affects a significant portion of the line
- The existing service line can no longer provide reliable performance
Imagine Plumbing evaluates the condition of the system before recommending major work. Customer feedback on the site also reflects this approach, including cases where the team identified a more limited solution rather than recommending unnecessary complete repiping.
For other plumbing concerns, explore our full range of plumbing services in Portland, OR.
Our Main Water Line Replacement Process
When a replacement is the right call, here’s what to expect from Imagine Plumbing in Portland:
On-site inspection & written estimate.
We confirm the diagnosis, map the line’s route, and quote the job before starting.
Coordination with your water provider.
Portland-area service often involves the Portland Water Bureau or a district like Tualatin Valley Water District (TVWD) for meter and shutoff work — we help you navigate that step.
Clean, respectful workmanship.
We protect your property, restore the work area, and leave the site tidy — something Portland customers mention in review after review.
Permits & code compliance.
When a plumbing permit or inspection is required for your water service replacement, we make sure the work follows applicable Portland requirements and current plumbing code.
Quality materials for the long haul.
We install durable, code-approved piping built to outlast the line it replaces.
Walkthrough when we're done.
We show you the finished work and explain how to protect your new line going forward.
What Main Water Line Replacement Costs in Portland
Every main water line replacement is different, and the final cost depends on the specific conditions of the property and the scope of the work. Pricing can be affected by the length of the line, how deep it is buried, access to the work area, the existing pipe material, landscaping or hardscape that may need to be worked around, and any permit requirements.
For that reason, there is no single flat price that applies to every Portland home. A shorter, easily accessible water service line will typically involve less work than a longer or deeper line running beneath concrete, landscaping, or other obstacles. The best way to understand the cost is to evaluate the specific line and the work required to repair or replace it.
Main Water Line Replacement Options
Every property is different, so the replacement plan needs to reflect the actual conditions around the home.
Before determining the best approach, several factors may need to be considered:
- Location of the existing water meter
- Route of the current service line
- Pipe depth and material
- Access around the property
- Nearby utilities
- Driveways, walkways, or other hard surfaces
- Landscaping
- Connection point at the home
- Restoration requirements
These conditions help determine the most practical route and scope of work while limiting unnecessary disruption.
You can also view examples of Imagine Plumbing’s work in the plumbing repair gallery.
Real Customer Experiences
When a plumbing problem may involve major pipe work, getting an accurate diagnosis matters.
One Imagine Plumbing customer reported having a broken water main repaired or replaced along with installation of a new shutoff valve, describing the pricing as fair and appreciating the additional plumbing guidance provided by the team.
Other customer feedback describes situations where Imagine Plumbing evaluated the actual plumbing problems instead of recommending a complete replumbing project that was not necessary.
That reflects the approach we want homeowners to expect:
Diagnose the problem first. Then determine whether repair or replacement is justified.
Read more experiences from customers on our Reviews page.
Frequently Asked Questions About Main Water Line Replacement in Portland
Who is responsible for the main water line in Portland, OR?
For many residential water services one inch or smaller, the Portland Water Bureau maintains the section from the city main through the meter to the meter stop. The property owner is responsible for the portion beyond the meter stop toward and on private property. Different rules can apply to larger services and other configurations.
Do I need a permit to replace a water service line in Portland?
Yes. Portland lists installing or replacing water service lines as plumbing work requiring a permit. Applicable inspections are also part of the permitting process.
How do I know if my underground water line is leaking?
Possible signs include unexplained water use, wet areas around the property, meter activity when fixtures are off, changes in water pressure, or recurring problems along the service line. An inspection is needed to determine the actual source.
Can a damaged main water line be repaired instead of replaced?
Sometimes. If the damage is isolated and the remaining pipe is in suitable condition, targeted repair may be possible. If deterioration or failures affect a larger portion of the line, replacement may provide a more dependable solution.
How much does main water line replacement cost in Portland?
Cost depends on the length and depth of the line, material, route, accessibility, surrounding utilities, restoration needs, permits, and other property-specific conditions. An on-site evaluation is needed before an accurate project scope and quote can be provided.
How long does main water line replacement take?
The timeline depends on the length of the line, property access, project complexity, permit requirements, and the installation plan. A more specific timeline can be provided once the property and existing service line have been evaluated.
Will my entire yard need to be dug up?
Not necessarily. The amount of access required depends on the route of the existing line, property conditions, utilities, hard surfaces, and the installation approach selected for the job.
Need Main Water Line Service in Portland, OR?
If you are dealing with low water pressure, repeated leaks, unusual water use, or concerns about the condition of your water service line, the first step is identifying what is actually causing the problem.
Imagine Plumbing can evaluate the system, explain whether repair or replacement makes sense, and provide clear next steps for your property.